Here are some of the great things that All About Water clients have to say about our service and products!
Visiting from Colorado and always love to get out on the water! This place had some of the best personalized customer service I have ever seen! I purchased the Groupon for 1/2 day, and rented one single and 1 double as there were three of us. Jeff was so great and even offered a paddle board/kayak duo as the single which was a huge bonus, as I love both! The day of our rental Jeff texted me photos of the kayaks he had left on the beach for us to use and very precise directions on how to get to them, unlock, and exactly what to do when we got back! Everything went really smooth. While kayaking we saw Several Dolphins, sting Rays, and lots of other aquatic life. We had not been to the area before and Jeff knew the perfect location to kayak. Great mix of bay/ocean waters! There was nothing about this experience that was negative, in fact it was above and beyond what I expected, and I used to be a kayak guide in Southern California! Great experience and would recommend to anyone! The personalized service was really what made it! Thanks.
Jeff, I've not forgot about you, your great care, your genuine concern & touch for details to make our adventures using your boats more enjoyable those two days. On New Years Day, of all days, I met you for the first time while you were serving & working hard delivering your boats to us. I hope you got the bottle of wine I suggested. And I'm glad now to call you my friend.
Indianapolis, Indiana, March 14, 2015. This was posted on both Yelp and TripAdvisor.
Jeff's hospitality was warm & comforting. At first it seemed a little strange to pay for rentals without seeing anything first, but we met up at his suggested location near dog beach park. To my understanding, he will deliver to anywhere in the area. Afterwards, you lock up and leave 'em be. No waiting, no hassle. He was very easy to get ahold of on the phone, and was very thorough on payment methods & logistics. We tried the hybrid kayak/stand up paddle board for a bit. Got pretty close to some dolphins & said hi to the doggies at the dog park. Definitely a pretty sweet deal, will use again.
Winter Park, Florida
LOVED IT! All about water is great and reliable. Jeff was extremely helpful and genuinely cares about your satisfaction. Great price and great location. Gear was in perfect conditions, and provided everything you needed. I Will DEFINITELY book my next kayak trip with "All about water." 🙂
Our wonderful experience started when the Owner (Jeff) answered the phone at 8.30pm on a weeknight. Jeff took the time to walk us through all details from choosing our custom launching point to completing our on-line transaction. Never felt the slightest bit pressured or rushed finish our call - the first sign of true customer service. Jeff indicated he would have the special xtra-long tandem kayak ready to launch a half hour early and offered to even extend our time by a half hour. His customer service didn't' stop there - he was kind enough to offer us a first-time rental fee less than all other kayak rental outfits (including promotional program offers). All his equipment is brand new - it was a pleasure having everything work so well. As avid fly-fishing folks, we can't wait to get out again and use his line of fishing kayaks. If I could offer All About Water six stars, I would. - jd.
JD Hess, Editor of Fly Mastery http://www.flymastery.com/
My sister and husband were in from Colorado recently and wanted to go kayaking. I found All About Water through a Groupon and decided to try it. Best choice ever. Not only was it way more affordable and convenient to any other business I've found in the Fort Myers area but Jeff was extremely warm over the phone and helped me understand his unique business strategy and how it would work. He dropped the kayaks off for us near Bonita Beach early in the morning and we got to them at our leisure. We spent 6 hours out on the water and had a fantastic time. Jeff equipped us with dry bags, paddles, wet suits and PFDs along with the kayaks. What more could you ask for? Well we got to follow 4 dolphins, saw a shark and tons of exotic birds. This was the best part of my sisters trip. We will definitely be using Jeff again in the future. Thanks so much! Highly recommend this company.
This is our first time using All About Water for kayaking & want to promote it to anyone thinking of going so we can be sure to use the service again. Everything that was promised was delivered - Jeff was on top of every detail. Even got to see dolphins swimming near us. Thank you for a great suggestion on location as well.
We rented two tandem kayaks for a half day. From the first phone call to set up the reservation to the end of our day Jeff was so helpful and professional. He went above and beyond to insure our experience and day was all that we wanted it to be. He suggested a really great location for kayaking. It had everything from quiet inlets to an out of the way ocean beach (great shelling). We even saw two dolphins near where we were kayaking! Oh and the equipment was top notch with comfortable seats and wetsuits at no additional charge! I highly recommend renting your kayak or paddle board with All About Water! You won't be disappointed!
Visited February 2015
I am a student at FGCU. I went kayaking a couple weeks ago with my roommate and had a blast! Jeff was so nice and helpful. Anyone who is trying to have a good time off campus I highly recommend renting from him.
My husband and I were new to Kayaking, but my daughter-in- law had gone several times. We called Jeff before scheduling and asked for suggestions as to the best Kayak and place to go. His advice was spot on and we all had a great time! We also took his advice to wear the provided wetsuits and were glad we did. Water from splashes rolled right off and we were dry when finished. We had an awesome day and highly recommend this company.